Frequently Asked Questions

Customers

Need a hand? Let us lend you one.

If you're looking for more information on your:

Tickets.

Bookings.

Reward points.

Account.

⬇️

Please visit our Help Guide. 

Venues & Event Owners

How do I list my venue?

Listing is only available for our partners who are either using our Booking & Enquiry software, Collins, using our free ticket platform or paying for exposure. 

How do I promote and advertise my venue?

We have exciting opportunities for you. Get in touch.

How do I access my account/listing?

Click to access your account or email your Customer Success Manager for more help.

How do I promote my event? 

Listing is only available for our partners who are using our free ticket platform.

How do I get in contact?
You can get in touch through our contact us page.