Christmas Party Cruise on the Thames

London Tier 2 Covid Secure Venue
We have Covid safe procedures in place (see our website for full details) and we are operating at 50% capacity.
The safety of our staff and passengers is our main concern, so we will be following Government guidelines when operating. We ask that customers familiarise themselves with the guidelines before boarding and adhere to these guidelines at all times when on board.

COVID-19 Secure Guidelines
Table service only
To ensure that a safe social distance of both guests and staff is respected and maintained, tables will seat a maximum of 6 people per table.
The distance between tables has been increased in line with government recommendations for social distancing (1+ metre apart). You will be given your table number on arrival to the vessel.
When away from your table or walking around the vessel please wear an appropriate face covering.
You can order drinks via an app on your phone or with a waiter/waitress. Drinks will then be delivered to your table.
Customers cannot order drinks at the bar.
Mandatory hand sanitising when boarding the vessel for all passengers and staff.
Face masks/shields are mandatory for all staff.
Customers should bring their own mask or will be provided with a face covering when on the pier prior to boarding. Masks are mandatory on entering the pier, in accordance with TfL terms and conditions.
When on the pier we ask that you adhere to the two-metre guideline. The queuing point will be established outside of the pier entrance gate.
You will be instructed by a member of crew when to board the vessel, at a safe distance.
Please follow instructions on signs on the pier and vessel.
When on the vessel we ask that you adhere to the 1 metre guideline.
We have installed numerous hand sanitiser stations throughout the vessel that should be used frequently.
The roof (weather dependent) and all windows and doors will be kept open to maximise the fresh air flow rate.
All staff and passengers are subjected to mandatory temperature checks upon access to the vessel.
Any passengers showing signs of symptoms of COVID-19 will be refused entry to the vessel.
We are reinforcing the cleaning and disinfection of the venue regularly and ask for your cooperation in keeping the pier and vessel tidy.
Music will be kept at a volume in line with current Government guidelines.
All bookings are subject to vessel transfers and/or operational changes.
We operate a strict over 18’s policy. Valid proof of identification is essential for EVERY customer. No identification will result in refusal of admission. A valid Passport or Driving License (full or provisional) is the only accepted form of ID.
Contactless payments will be encouraged. We accept both cash and card.
Please note no food or drinks are to be brought onboard.
Boarding begins at least 15 minutes before the departure time. No return for late passengers so please arrive on time.
1. The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, DesignMyNight (WFL Media Ltd) and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.
2. Tickets are issued subject to the rules and regulations of the venue.
3. Please check your tickets, as mistakes cannot always be rectified.
4. Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.
5. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.
6. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
7. We regret that tickets cannot be exchanged or refunded after purchase.
8. Tickets are sold subject to the venue or promoter's right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
9. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, DesignMyNight or one of their authorised sub-agents, it will become voidable and the holder may be
refused entry to or ejected from the venue.
10. The venue may operate a No Smoking Policy.
11. The promoter, venue management and DesignMyNight accept no responsibility for any personal property.
12. The event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age. Identification may be required.