TC’s:
• All payment are non-refundable.
• In the instance that you need to amend your event date, the venue will do their best to accommodate where possible dependent on availability and time frame, but this cannot be guaranteed.
• When booking a brunch, all guests will be allocated to a table with seating space.
• We will hold your table for a maximum of 15 minutes past your booked arrival time. Please note that after this time we cannot guarantee your table will still be available.
• We operate a strict 18 and over policy. All guests must show a valid form of photo ID on arrival. Failure to do so may result in you being refused entry.
• We reserve the right to refuse entry and / or stop serving at managers discretion.
• All seating requests will be noted, however we cannot 100% guarantee specific seating areas.
• All pre-ordered items and minimum spends must be paid for in advance of your booking.
• All pre-ordered food and drinks are only redeemable on the day of your booking/event and are not transferable including bar tabs, drink tokens and unlimited drinks packages.
• You will be required to adhere to your contracted guest numbers. If the event of a drop in numbers, the venue will attempt to work with you to maximise your pre-ordered package where possible, but this may not be guaranteed if items have been ordered in especially for your event
• Please note we are a cashless bar and only accept card payments.

Wet Weather Policy:
• We are a rooftop venue that remains open come rain or shine! Equipped with partially covered areas, ponchos and good vibes all around your booking will always go ahead.
• If your booking is in Cloud 9, you will be able to move your booking to an alternative date free of charge or join us downstairs area!