1. The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, DesignMyNight WFL Media Ltd and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.
2. Tickets are issued subject to the rules and regulations of the venue.
3. Please check your tickets, as mistakes cannot always be rectified.
4. Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.
5. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.
6. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
7. We regret that tickets cannot be exchanged or refunded after purchase.
8. Tickets are sold subject to the venue or promoter's right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
9. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, DesignMyNight or one of their authorised sub-agents, it will become voidable and the holder may be
refused entry to or ejected from the venue.
10.The terrace is open to the elements with no roof, however it is sheltered with umbrellas and heaters. Should it rain on the day, we are unable to guarantee accommodation inside.
11. The venue may operate a No Smoking Policy.
12. The promoter, venue management and DesignMyNight accept no responsibility for any personal property.
13. The event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age. Identification may be required.

14. Entry after 22:00 may be refused or subject to a late fee*
15. For dining reservations, the table is reserved for 2 hours only, followed by standing admission to the main event.
16. For dining reservations, please arrive promptly as we have a 30 minute grace period on all tables.
17. All table allocations are completed in advance.
18. 20 stories is a cashless venue, and accepts card payments only.
19. Seating is not included with standard entry tickets.
20. 13.5% service charge will be added to your final bill to be settled on the day.