Exchanges and Refunds
We regret that tickets purchased cannot be exchanged or refunded, except in the case of a materially altered or cancelled performance/event. This does not affect your statutory rights.
Terms and Conditions:
1. The Management reserves the right to refuse admission or to eject a ticket holder for behaviour likely to cause damage, injury, nuisance or annoyance or failure to comply with the reasonable requests of the Management.
2. If admission is refused no monies shall be refunded.
3. It is the responsibility of the purchaser to check all tickets at the time of purchase or on arrival (by post).
4. We regret that tickets cannot be exchanged or refunded after purchase, except in the case of a materially altered or cancelled performance / event. This does not affect your statutory rights.
5. This ticket(s) must not be sold or resold without the express permission from the Promoter of the event. Reselling a ticket for profit/commercial gain will make it void and the holder may be refused entry to or removed from the theatre. In addition, tickets bought from unauthorised sources will not be valid and admission to the event will not be permitted. You will not be entitled to a refund.
6. Any complaints about a ticket holder's ability to view the event shall be made to the Promoter/Manager promptly prior to or during the event.
7. If the event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age. Identification may be required.
8. Latecomers may only be admitted at management discretion. If admission is refused, no money shall be refunded.

9. The event promoter / management reserves the right to amend or make alterations to the published details of the event as shall become necessary.
10. Neither the promoter nor the management accept responsibility for injury, theft or loss unless caused by the negligence of the promoter or venue management. There are no cloakroom facilities.
11. All ticket prices published by The Corn Exchange (Market Asset Management Doncaster Ltd) in print or online are subject to change. Prices and seating may change in response to demand.
12. All ticket prices advertised are exclusive of a booking fee.
13. The unauthorised use of cameras, mobile phones, video or other form or recording equipment is strictly prohibited. Mobile phones must be switched off or put into silent mode for seated performances. Customers who do not comply may be evicted and no refund will be given.
14. The Corn Exchange Doncaster operates a No Smoking Policy. The use of electronic cigarettes/vapes are prohibited throughout the venue.

15. Personal arrangements such as travel, and accommodation are made at the customer's own risk and the venue shall not be liable for any losses incurred from these arrangements.
16. All offers, including multibuy offers, are subject to availability and may be withdrawn at any time. They cannot be applied retrospectively or in conjunction with any other discount.
17. Only food and drink purchased on the premises may be consumed in the venue, unless required for medical grounds or for babies in arms.
18. The management reserves the right to reallocate the booked seat without refund.
19. Special Offers: When advertised special offers may be subject to availability and restrictions. No two offers can be used in conjunction with one another. For clarity, a special offer is any offer that isn't a standard price or concession (under 16, under 26, Registered Disabled) ticket. Special offers include (but are not limited to) family tickets, group rates, early bird discounts, membership discounts and multibuy tickets.
20. Those who require a free carer ticket to enable them to attend the performance are able to redeem this via email at tickets@cornxdoncaster.com. If the person who requires assistance is unable to attend the free carer ticket will be void and no refund can be provided for the standard ticket. This service is not available online. One free carer ticket per paid standard ticket.
21. Children under the age of 16 must be accompanied by an adult in the next adjacent seat for the duration of the performance, unless otherwise specified by management for a particular show or seating arrangement.
22. By attending the event, customers give their consent to filming, photography and sound recording of themselves as a member of the audience.
23. When an event is rescheduled due to unforeseen circumstances, all previous tickets are no longer valid and must be exchanged. It is the responsibility of the ticket holder to ensure that their ticket is valid and correct. If a ticket holder is unable to attend the rescheduled date, it is their responsibility to inform The Corn Exchange (Market Asset Management Doncaster Ltd) before the new event date.
24. The Corn Exchange (Market Asset Management Doncaster Ltd) respects the customers privacy. The venue protects all personal information the customer provides when buying tickets. The information the customer provides will be used by the venue to deliver services and to keep the customer informed with news, offers and future events only.
25. The venue does not forward the database to outside companies involved in marketing. If at any point, the customer wishes to be removed from the venue database the customer should contact The Corn Exchange at tickets@cornxdoncaster.com