1. The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, DesignMyNight WFL Media Ltd and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.
2. Tickets are issued subject to the rules and regulations of the venue.
3. Please check your tickets, as mistakes cannot always be rectified.
4. Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.
5. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.
6. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
7. We regret that tickets cannot be exchanged or refunded after purchase.
8. Tickets are sold subject to the venue or promoter's right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
9. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, DesignMyNight or one of their authorised sub-agents, it will become voidable and the holder may be
refused entry to or ejected from the venue.
10. The venue may operate a No Smoking Policy.
11. The promoter, venue management and DesignMyNight accept no responsibility for any personal property.
12. The event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age. Identification may be required.

Complimentary Carer Tickets

Our Carer ticket process has changed. Please read the below before booking your tickets.

If you are eligible for a carer ticket, please select the ticket type GENERAL ADMISSION + CARER and complete the booking. Once done, you will need to send proof of eligibility to enquiries@waddesdon.org.uk

We accept the following proof:

A valid Access Card with a +1 symbol
Blue Badge
A copy of a current award letter of DLA
PIP
Attendance Allowance or similar
Impairment specific registration card / certificate or a recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person
If you have purchased a Blue Badge or Carer Ticket you need to submit your proof of eligibility to enquiries@waddesdon.org.uk If our customer service team do not receive your proof of eligibility within 7 days of booking your carer ticket will be cancelled.
Blue Badge parking

We have a limited amount of blue badge parking close to the event entrance. If you require a space and would like information on where to find them, please email enquiries@waddesdon.org.uk Closer to the time, we will be in touch to provide information on where the blue badge spaces are located. Please note, spaces are limited and fill up on a first-come first-served basis.

Event Entrance

Closer to the event we will email lead bookers with all the details you need. The event entrance will be a short distance from our blue badge parking. For those that require it, we have a fast-track disabled queue – look out for signage on the day or ask a member of staff.

Accessible Viewing Area

We will have a designated area for accessible viewing so you can enjoy all the action on the stage. This will be signposted at the event.

Disabled Toilets

We will have wheelchair accessible toilets in the main toilet block, close to the stage and Accessible viewing area. These will be signposted at the event.